Still have questions?

• How do I book my consultation?

  After you’ve purchased your nutritionist consultation, you’ll receive an email which contains a unique Calendly link. Click the link to view our available time slots on a calendar and schedule your session at the best time for you. When booking your consultation, you’ll also be asked a few short questions about your diet and lifestyle habits, along with your top health goals. Our expert nutritionists will use the information you share as a basis for your session. 

• Why do I need to complete a questionnaire before my consultation?

  This is to help you make the most of your consultation. Providing a little information ahead of your scheduled time slot means your nutritionist won’t need to spend valuable time within the session exploring your current diet and lifestyle habits and your top health goals. Instead, your nutritionist can focus on the important part - giving you the guidance and advice you’re looking for and answering any burning questions you might have. 

• What kind of information or topics will we cover in the consultation?

  The consultation will be an opportunity to focus on the health areas you would like to improve by giving you the space to explore solutions and small changes in your lifestyle which can have an impact on your health goals. 

   

  Please note: The information provided during your nutrition consultation should not be used for the diagnosis or treatment of medical conditions. Our in-house nutritionists have used all reasonable care in obtaining the information but make no warranty as to its accuracy. Consult a doctor or other health care professional for diagnosis and treatment of medical conditions. Please check our Terms and Conditions for more information. 

• I have already taken the Vitl online consultation. How will this be different?

  Our 5 minute online consultation enables us to get a clear picture of you, your nutrition and your lifestyle, so that we can personalise your chosen vitamin subscription to suit your needs. Our personalised nutritionist consultation is your chance to have a direct 1-1 conversation with a nutritional expert. Get further nutritional advice that spans across your diet and lifestyle and use this as an opportunity to ask any questions you might have. 

• What happens after my consultation?

  Shortly after your consultation, your nutritionist will follow up with an email recapping on the key discussion points from your call. Having this email to refer to will help you put the provided advice into action and implement real change when it comes to your diet and nutrition.  

• Is my consultation confidential?

  Yes, your nutritionist consultation will be completely confidential. Keeping our customers' data safe is of utmost importance to us here at Vitl. We guarantee that we will not sell or pass your data on to any third party.