Personalised Nutrition Bundles

Still have questions?

• How do I do the tests?

  Your DNA and Blood tests can be done from the comfort of your own home. For the DNA test, you collect a saliva sample from the inside of your cheeks, using a swab. For the blood test, you collect your blood sample using a simple finger-prick blood test kit. It doesn’t hurt and instructions on how to use the kit will be included with your order. Once you’ve collected your samples, you post them to our labs using the pre-paid postage bag, also included with your order.
  
  Your privacy is at the core of what we do, which is why all of your data will be kept fully secure and private between our labs and us.

• How long do I have to wait for my results?

  DNA tests:
  You can expect to receive your DNA results within 4 weeks of sending your sample back for analysis. We will send you an email when the lab receives your sample and another when your results are ready. It can take up to 2 weeks for the sample to arrive at the lab and once received, the lab usually processes the results within 2 weeks.

  
  Blood tests:
  The lab typically analyses the sample within 48 hours of its being received at the lab. The results will then be uploaded immediately to your account to view via the Vitl app (available on iOS devices) or via the website. You will be notified by email as soon as the results are available to view.

• What won’t be covered in my results?

  Your results will include specific dietary and nutrition guidance, based on your genetic predispositions.
  
  It won’t include:
  Disease risk: There will be no scary surprises in your DNA health report. Instead, we’ll focus on the genetic traits directly related to daily wellbeing to enable you to make the healthiest choices day-to-day, which we believe will have the greatest benefit to you in the long term.
  Ancestry: Whilst we won’t be connecting you with any long-lost relatives, it does mean we won’t connect your results to any third parties, so your data will be kept as secure and private as possible.

• How and when do I activate my vitamin subscription?

  How:
  If your bundle includes either a 2 month or 6 month vitamin subscription, you will receive an email containing a unique coupon code for this. To activate your subscription, head to vitl.com and complete our online consultation. When you get to the check out, enter your unique coupon code and you won’t be charged. Please note: you will be asked to enter your card details, in case you’d like to continue your subscription later. But don’t worry, you won’t be charged until your 2 or 6 month subscription has come to an end, and you can cancel or pause your subscription at any time.
  
  When:
  You can choose to activate your subscription whenever you’re ready! You might like to start right away, or you might like to wait until you’ve received your DNA and Blood test reports back, so you can tailor your vitamins to your results.

• Can I use my DNA results to personalise my vitamins?

  Yes! Your DNA results will highlight which vitamins you’re likely to have trouble absorbing efficiently. This will indicate which nutrients you may need to supplement with. Then, to get a clear picture of your current health status, you’ll be asked a few questions about your diet and lifestyle. We’ll then combine this information with your DNA results to personalise vitamins based on your nutritional needs and health goals.

• What's included in my free 15 minute consultation?

  This is an opportunity to run-through your DNA or blood test results (or both!) with one of our in-house experts. Discuss your results in detail, ask any questions you may have and get helpful, personalised nutrition advice on your diet and lifestyle.The consultation will take place via an online video call at a time that is convenient to you.How to book: When your results are ready to view, you'll receive an email that includes two links; one that takes you directly to your results, and a Calendly link to book your consultation."